01
EmailPushWhatsAppSMS
Routing
Roles
The customer is the data user (controller); MarketHK / iGears is the processor and acts on customer instructions for messaging operations.
DPA summary
Data processing addendum summary.
This page summarises the MarketHK DPA structure. A counsel-reviewed Hong Kong DPA must name the controller, processor, assisting parties, data regions and breach notice timelines.
Enterprise and sensitive workloads should sign a formal DPA.
02
01Request
02Approve
03Send
Scope
Accounts, workspace members, contacts, consent records, message metadata, delivery events, billing and audit logs; content and recipients are retained with minimisation.
03
Assisting third parties
We may use infrastructure, payment and channel partners to deliver the Service. A public vendor list is not published; material changes are notified to affected customers, and the signed DPA schedule prevails.
04
01Prepare
02Execute
03Review
Incidents
After becoming aware of a personal data breach, MarketHK notifies the customer within the agreed timeline and provides reasonable assistance.
Next step
Start with one real flow: import, consent, approve, measure.
We align current gates and fallbacks first, then land an auditable send path in your workspace. Package pricing is by quotation — contact us.