Cut cost

Cut unnecessary volume before redesigning the mix.

Split OTP, promo, service and urgent messages. Prefer Email, WhatsApp or TOTP when fit. Measure delivery states and channel cost against a prepaid wallet.

Keep SMS as backup for important, urgent, high-risk or failed alternative paths.

App

SMS

Baseline

Organise SMS by purpose, timing, success rate and resends.

OTP and recovery
Transactional / service
Promo
Failures and retries

Total volume92%

Savable64%

Keep SMS34%

Migration design

Choose paths by App, verified email, TOTP and risk — then lock decisions into workspace approvals.

BaselineTarget −35%Hit

Measure and wallet

Track migrated volume, SMS fallback, success and unit cost; prepaid wallet prevents runaway spend.

01Prepare

02Execute

03Review

#Sender ID

For “#” sender names: inventory, application pack, test cutover and go-live monitoring (approval remains with the regulator).

Next step

Start with one real flow: import, consent, approve, measure.

We align current gates and fallbacks first, then land an auditable send path in your workspace. Package pricing is by quotation — contact us.